Q: Is your whole collection on the website?
A: Partially yes! We just sell Online. And also no! we have tons of fabulous product and we’re updating Each Week ;) so always keep your eye on us.
Q: Do you sell prescription sunglasses?
A: We sure do! You can pick a pair off the sunglasses or pick any frame in the store and we can turn it into your favorite pair of sunglasses. We offer polarized sunglasses in just about every material and lens type, including CR-39 plastic, poly-carbonate and high-index. That is a special service so prices will change according to your needs. So please get in touch via email@example.com
Q: How long will it take for my glasses to arrive?
A: Anywhere from just a few days to ten days, depending on how complex your order is. We can also put your order on rush, so your specs will be made as fast as possible.
Q: Do you offer international shipping?
A: Yes, and it is Free
Q: Can I just order frames without prescription lenses?
A: Of course!
Q: What forms of payment do you accept?
A: Visa, MasterCard credit or debit cards, Epay, Amex
Q: What is your return policy?
A: If there is no special process such as prescription process you can return everything. Return delivery cost or any customs duties or tax will be under your responsibility. And for the prescription process you cant because it is totally unique
Q: How do I change or cancel my order?
A: Not that we don’t love you, but orders can only be changed or canceled on the same day. Once in process we can’t cancel an order.
Q: What is your warranty policy?
A: You have 2 years guarantee for all eyewears. And will be receiving all yours goods with warranty cards.
Q: How warranty works?
A: First keep your warranty card it is valid. Take the picture of warranty card aand frame from front , portrait and back. Tell us what is wrong. We will determine the issue and replace under our cost. All needed return policy details will inform you via mail. Please always be in touch with us. Now, let's say if we don't have your exact frame we sold out of it. In that case, pick out something very special for you. firstname.lastname@example.org
IF YOU HAVE ANY FURTHER QUESTIONS PLEASE FEEL FREE TO CONTACT US email@example.com